OGILVY UK.
Ogilvy UK is one of the most recognised names in agency work, bringing together brand, advertising, PR, social, content and customer experience for major global clients.
I joined Ogilvy UK as a Community Manager on the Social and Content team, working across brands including ŠKODA and the Bill & Melinda Gates Foundation.
The role gave me a strong grounding in the day-to-day reality of managing brand communities: understanding tone of voice, responding with speed and care, spotting opportunities in the comments, escalating issues when needed, and helping brands show up online in a way that felt useful, timely and human.
Across organic social, community activations and reactive engagement, I became a trusted point of contact for keeping brand channels active, accurate and audience-aware — balancing client expectations with the pace, nuance and occasional chaos of social media. A noble art, honestly.